FAQs
Where are you located?
UnCommyn Cakes is located in Marana, Az at the cross streets of Emigh and Sanders Rd and next to Marana High School. All cakes are packaged and include transport and storage instructions. UnCommyn Cakes’ responsibility ends when the cake is accepted and leaves with the individual picking up the cake.
What is your payment policy?
Celebration cakes require a 50% non-refundable deposit required to hold your event date. Your order will not be guaranteed until that deposit is made. The remaining balance is due 1 week prior to pickup.
Wedding Cakes require a 50% non-refundable deposit unless other arrangements have been agreed upon. The remaining balance is due 30 days prior to the event date.
How far in advance should I place my order?
For celebration cakes, we recommend a minimum of 2 weeks notice. Keep in mind we can and do book up at any moment so booking ASAP is always best. Orders made with less than 1 week notice are subject to a rush fee.
For wedding cakes, we recommend 6-9 months advance notice but can take bookings up to 1 year in advance. If you would like to see if your date is available please send an email to uncommyncakes@gmail.com
How should I transport and store my cake?
Pick up and carry the box from the bottom. Never the sides. Keep the cake level at all times, including during transport. We recommend the passenger seat floorboard. Never place the cake on the passenger seat, as it is slanted and will cause the cake to slide. Store the cake in the fridge and remove 1-2 hours before serving.
How should I store my cake?
Once your cake is home, store it in the fridge on a level surface. Take the cake out of the fridge 1-2 hours before serving and store any leftovers in an airtight container in the fridge.
What forms of payment do you take?
We accept cash, check, credit/debit cards as well as Venmo, Apple Pay, direct bank transfer via Zelle.